Open Sunday 10am-6pm, Monday-Saturday 10am-8pm, Holiday & Individual Store Hours May Vary

FAQ

General

Q: IS THERE A LOST & FOUND?>

A: Yes, Lost and Found is located in Customer Service, Suite 685. You may reach them at 410-213-7898

Q: HOW DO I CONTACT CUSTOMER SERVICE?>

A: Customer Service can be reached at 410-213-7898

Q: WHAT ARE YOUR HOURS?>

A: January thru April 29 we are open 11 AM - 6 PM daily. Beginning April 30, we are open Monday through Saturday 10 AM - 8 PM and Sunday 10 AM - 6 PM

Q: WHAT STORES DO YOU HAVE?>

A: Outlets Ocean City has more than 30 brands with savings up to 70% off. For a full list of stores, visit outletsoceancity.com/directory

Q: WHAT ARE YOUR HOLIDAY HOURS?>

A: Holiday hours may vary. Please check outletsoceancity.com/hours-directions for holiday hours

Q: HOW DO I CONTACT THE MANAGEMENT OFFICE?>

A: The Management Office is located inside Customer Service, Suite 685. You may reach them at 410-213-7898

Q: CAN I PURCHASE CENTER GIFT CARDS? >

A: Gift cards are available to purchase at the Customer Service office in Suite 685

Q: WHERE IS CUSTOMER SERVICE?>

A: Customer Service is located in Suite 685

Q: WHERE CAN I FIND JOB OPENINGS?>

A: Visit our website at outletsoceancity.com/jobs for a complete list of current job openings

Amenities

Q: DO YOU HAVE WIFI? >

A: Yes, we offer free wifi. Connect to "Ocean City Guest Wifi" to access.

Q: IS THERE A MOVIE THEATER?>

A: No, our center does not have a movie theater, however, Flagship Premium Cinemas is located next door in the neighboring White Marlin Mall.

Q: ARE STROLLERS AND WHEELCHAIRS AVAILABLE?>

A: Strollers and wheelchairs are available at Customer Service

Q: IS THERE A PLAY AREA FOR KIDS?>

A: No, we do not offer a play area at our center

Q: ARE THERE FAMILY RESTROOMS?>

A: No, I am sorry our center does not have family restrooms.

Q: WHERE CAN I CHARGE MY CELL PHONE?>

A: Yes, cell phones can be charged inside Customer Service, Suite 685

Q: DO YOU HAVE ELECTRIC CAR CHARGING STATIONS?>

A: No, we do not have car charging stations at this time

Q: IS THERE A BANK OR ATM?>

A: Yes, there is an ATM located inside Customer Service, Suite 685

Q: WHERE ARE THE RESTROOMS?>

A: Restrooms are located between Famous Footwear and Carter's Babies and Kids

Q: DO YOU HAVE A FOOD COURT? >

A: No, we do not have a food court

Q: DO YOU OFFER COUPON BOOKS?>

A: Yes, coupons books may be picked up at Customer Service in Suite 685

Q: WHO CAN I CONTACT ABOUT OPENING A BUSINESS IN THE CENTER?>

A: Please contact the General Manager at 410-213-7898 for information

Transportation & Parking

Q: WHERE CAN I FIND PARKING?>

A: Parking is available throughout the entire property

Q: IS VALET PARKING AVAILABLE?>

A: No, we do not provide valet parking.

Q: WHAT PUBLIC TRANSPORT OPTIONS ARE AVAILABLE?>

A: Shore Transit is available

Q: IS THERE A LYFT OR UBER AREA?>

A: Yes, Lyft and Uber are available in the area

Q: HOW DO I GET TO YOUR CENTER?>

A: We are easily accessible from Route 50 in West Ocean City

Q: DO YOU OFFER RV PARKING?>

A: No, we do not offer RV Parking at the center

Q: DO YOU OFFER OVERNIGHT RV PARKING?>

A: No, we do not offer overnight RV Parking at the center